Restoration and Emergency Services

Alberta Fire and Flood is a Calgary-based company that was established in 2003. The company has expanded to provide a comprehensive range of emergency services and capabilities and continually strives for excellence in providing quality emergency services in a timely and cost-competitive manner.

Our diverse staff of over 50 employees consists of a wide range of expertise, educational background and capabilities. These dedicated and capable employees follow the lead and standard of care demonstrated by one of the owners and founder of the company, Mr. Wayne Gamester.

Strict adherence to our Quality Management Programs and regulatory requirements which comply with the Alberta Occupational Health and Safety Rules and Regulations so that all of our data is tracked, managed, reported and verified to be accurate and reliable.

We strive to create lasting, mutually beneficial relationships with all of our clients. We solicit feedback from our clients and we are committed to responding quickly to any questions or concerns that may arise before, during or after an emergency.

We employ highly qualified and experienced technicians to enhance our emergency response capability and expertise.

We insist that our employees uphold the highest ethics and standards. We maintain a “no-compromise” policy as it pertains to any ethical issue.

We recognize that the timeliness of an emergency response is as important as the quality of the work that is completed. We will not, however, allow deadlines or the rush needs of a project to adversely impact on our quality objectives.

We recognize the importance of new technology to better enable us to provide improved service for our clients. New restoration equipment and cleaning products are tested in our new shop to ensure that the health and safety of our clients is not jeopardized when using the new technology in their homes or businesses.

We believe that a business relationship with Alberta Fire & Flood provides you with an excellent value. We provide you with a complete value package that includes all the components of the services that we provide i.e. education and training; hazard assessments, etc.

OUR MISSION, VISION AND VALUES

Our Mission:

Our mission is to add value to our customers and owners through the provision of Restoration Services Project Management services. We believe that the training of our human resources is the key to build knowledge and skills on a permanent basis. We are committed to the safety of our people and to the development of the communities where we operate and to the protection of the environment.

Our Vision:

To be the Restoration Services company leader in Alberta by providing excellence in:

  • work method;
  • project management;
  • innovative technology; and
  • the competency of its human resources.

Our Values:

Alberta Fire and Flood is committed to ensuring:

  • people’s health and safety;
  • environmental protection; and
  • the development of the community.

We give the highest priority to the life, physical integrity and health of our co-workers and all those related to our operations by offering a safe and healthy workplace. The company’s management is responsible for the administration and the outcome regarding health and safety and the protection of the environment.

We have a clear strategy to the continual improvement of our environmental performance by means of research, development and implementation of industry’s best practices.

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Alberta Fire & Flood’s mission is to:

support property owners in times of crisis; 

to restore property damages to pre-loss conditions;

and minimize interruption for occupants.

OUR PARTNERS AND ASSOCIATES