• Communicating Clearly
    • Turning Conflict into Co-operation
    • Coping with Difficult/Toxic Employees
    • Non-Verbal Communications – What are they saying and what are you saying
    • Dealing with People and Trauma
    • People Management Processes and Culture
    • Hoarding I – Identifying the hoarders in your industry and the environmental risks
    • Hoarding II – Creating the Game Plan
    • Asbestos Abatement
    • Mould Remediation
    • Black Mould Remediation
    • Odour Control – Hydroxyl/Ozone
    • Fire and Soot
    • Wildfires and Smoke
    • Dangers in the Workplace (Lead; Silica; Radon)
    • Hantavirus
    • Bed Bugs
    • Applied Structural Drying and Psychometrics
    • Bio-Hazard Clean-up
    • Unattended Deaths
    • Pathology and Blood-borne Pathogens
    • Forensic Remediation
    • Marijuana Awareness (Cannabis I)
    • Legalization of Marijuana (Cannabis II) – One year later
    • Methamphetamine and Breaking Bad Underground Chemistry Labs
    • Fentanyl and the Opioid Epidemic
    • The Science of Addiction


Call or email us with any questions you may have about a course or registering:

403-204-2259 or


Participants are reminded that Alberta Fire and Flood provides the bio-restoration seminars for their valued-clients and Advance Insurance Education Services provides the accreditation that you require for the seminars.  It is a partnership that has served everyone in the insurance industry well for the past 10 years.

Patrick MartensPatrick Martens has a long career pathway from high school teacher/principal to an Academic Coordinator at Olds College and an Academic Dean at SAIT. Currently, he is the CEO of an Alberta company that started teaching competency management and safety in the oil and gas industry back in1994.

Patrick has Bachelor’s degrees in both Science and Education plus a Master’s degree in Educational Leadership. The Majors in University in Microbiology and Zoology were the prime motivators for his interest in the development of the many bio-hazard seminars that he has developed and delivered for adjusters and property managers. His research and collaboration with the leading environmental researchers in the USA have provided him with the most recent mitigation practices in bio-restoration. This research has extended beyond mould and asbestos and into lead, silica, radon, forensics, cannabis, methamphetamine, fentanyl and many others. The world is changing and it is imperative those in the restoration business stay ahead of the game in keeping your clients and their families safe and healthy.

********** PLEASE NOTE **********


Bug AwarenessBedbugs: For the past several decades most of North America was virtually bed bug free.  Bed bug infestations had become so rare that many entomologists and pest management professionals had never seen a live specimen, and bed bugs were no longer considered a public health threat.  This was due primarily to improved living standards and widespread use of insecticides like DDT.

Hantavirus: What You Need to Know to Prevent the Disease, Hantavirus Pulmonary Syndrome (HPS) in your home or business. People can get HPS when they breathe in Hantaviruses when rodent urine and droppings that contain a Hantavirus are stirred up into the air. People can also become infected when they touch mouse urine, droppings, or nesting materials that contain the virus and then touch their eyes, nose, or mouth. They can also get HPS from a mouse or rat bite.

Coronavirus Disease 2019 (COVID-19) Outbreak Update:
What are coronavirus infections?
How are coronavirus infections spread?
What are the symptoms of coronavirus infections?
Who is at risk for coronavirus infections?
What can I do to protect myself and stop the spread of the disease?

Fentanyl Identification and ResponseThe opioid crisis just keeps getting worse, in part because new types of drugs keep finding their way onto the streets. Fentanyl, heroin’s synthetic cousin, is among the worst offenders. In 2015, more Calgarians died from fentanyl overdoes than all the traffic accidents and homicides. The demographic use includes all sectors and all ages. Canada has the highest rate of prescriptions per capita in the world and this could be one of the leading causes of the increases in addictions. In Alberta, it is legal to purchase and import pill presses from Asia and set up shop in your basement.

With the dramatic rise in opioid use and production, houses that suffer water damage, sewer backup, fire, etc. could also be affected by either fentanyl production and/or use. It is important that adjusters, restoration technicians and others in the industry learn to recognize an opioid affected house and know the correct response to keep them and others safe.

Foresic RestorationMany cleaning and restoration contractors advertise assistance to people in dealing with crime and trauma scene situations. However, the true professionals position themselves to serve all the different specialty areas of the restoration industry that goes beyond crime and trauma projects, such as illicit drug labs, hoarding situations, animal infestations, assisting with the arrest vents of the outbreak of infectious diseases, and even responding to mass casualty events.

Having the know-how to be able to apply regulatory guidelines to categorize specific jobs as the complexity and size of the project expands means that individuals who incorporate forensic restoration guidelines into their business are truly industry leaders.

Learning about the guidelines means that if the day comes when your organization receives a call about a situation with the following details no one on your team has to wonder “are we really prepared to deal with this?”

Wildfire Soot CleanupAccording to a 1994 scientific study prepared for the Fire and Aviation Management division of the U.S. Department of Agriculture Forest Service, contaminants of forest fire smoke can include carbon monoxide, hydrocarbons, benzo[a]pyrene, nitrogen oxides, volatile oxygenated organic compounds, acids, ketones, alcohols, and aldehydes, among other chemicals.

Wildfires depend on different types of wood and vegetation for their fuel. The fuel of wood and brush are composed of varying amounts of cellulose, lignin, tannins and other polyphenols, oils, fats, resins, waxes, and starches that produce different chemical compounds. Surprising to some people, even brush, trees and the burnt ground can release toxic smoke in air.

A hotter wildfire will convert more fuel into elemental carbon, which forms into tiny particles that absorb light and appear in the sky as black smoke. A cooler wildfire combustion—or one that doesn’t work as efficiently—yields less-pure forms of carbonized particles. Cooler combustion conditions tend to reflect light easier, thus, making the smoke to look white.

The wildfires in Fort McMurray last summer and an inspection of the subsequent remediation process demonstrated that many of the technicians required a seminar on how to clean affected buildings and content.

Structural Drying SeminarThe Applied Structural Drying Process seminar is designed to teach the effective, efficient and timely drying of water-damaged structures and contents, using classroom and hands-on training, in order to facilitate appropriate decision making within a restorative drying environment.

Structural drying is a high priority restoration activity of any water damage which affected a building’s structure or base materials. Prompt and efficient drying is required to minimize damage to the building and prevent ongoing damage or future black mould growth. Correct structural drying will also be key to decreasing water damage restoration costs in the long term.